PRESTIGE PROPERTIES CYPRUS
WEBSITE TERMS OF USE, PRIVACY POLICY AND COOKIE NOTICE
Website: https://www.prestigepropertiescyprus.com/
Website name: Prestige Properties Cyprus
Business name: Prestige Properties Cyprus Limited
Registered/contact address: 7 Foxglove Road, South Ockendon, England, RM15 6EU
Country: United Kingdom
Privacy contact email: stephen@prestigepropertiescyprus.com
Contact page: https://prestigepropertiescyprus.com/ppc-contact/
Telephone: (00 44) (0) 203 747 7744
PART A: WEBSITE TERMS OF USE
1. About these Terms
These Terms of Use explain the rules that apply when you access, browse, submit an enquiry through, or otherwise use the Prestige Properties Cyprus website. By using this website, you agree to comply with these Terms. If you do not agree with these Terms, you should not use the website.
The website is operated by Prestige Properties Cyprus Limited, a business based in the United Kingdom. In these Terms, “Prestige Properties Cyprus”, “we”, “us” and “our” refer to Prestige Properties Cyprus Limited. “You” and “your” refer to the person accessing or using the website, including prospective buyers, prospective sellers, landlords, tenants, investors, agents, introducers, professional advisers, and general visitors.
These Terms apply only to the website and online enquiry process. They do not replace, amend, or override any written agreement, sale agreement, reservation agreement, agency agreement, tenancy agreement, conveyancing document, client engagement letter, or other formal contract that may later be entered into between you and Prestige Properties Cyprus or between you and any third party.
2. Website Purpose
The website is intended to provide information about Prestige Properties Cyprus, property listings, property services, real estate opportunities, market-related content, and ways to contact the business. The website may include property descriptions, photographs, floor plans, location information, indicative prices, availability information, property features, contact forms, telephone numbers, email links, links to third-party platforms, and other content relevant to property search and enquiry journeys.
The website is not intended to provide legal, tax, financial, mortgage, investment, planning, architectural, valuation, surveying, immigration, or professional advice. Any visitor considering a property transaction should obtain appropriate independent advice before making decisions or entering into binding commitments.
3. No Binding Property Offer
Information on this website is provided for general marketing and enquiry purposes only. A property listing, description, guide price, advertised price, availability statement, feature list, image, floor plan, investment description, or other website content does not create a binding offer, legal commitment, warranty, representation, or contract.
No property transaction is binding unless and until the relevant parties have entered into the necessary written legal documents and any applicable deposits, due diligence steps, conditions, consents, approvals, and completion requirements have been satisfied. Prestige Properties Cyprus may withdraw, amend, suspend, update, or remove property listings or website content at any time.
4. Accuracy of Website and Property Information
Prestige Properties Cyprus takes reasonable care to keep website information clear, current, and useful. However, property information can change quickly and may depend on third-party updates, seller instructions, developer updates, land registry information, exchange rate movements, market conditions, taxes, service charges, availability, documentation, and other factors outside our immediate control.
You should not rely solely on website information when making a purchase, sale, rental, investment, or relocation decision. You must verify all material information before acting. This includes, without limitation, price, availability, title, ownership, legal status, dimensions, boundaries, floor area, plot size, planning status, build status, fixtures and fittings, taxes, service charges, rental estimates, investment returns, financing assumptions, and completion timelines. Because Prestige Properties Cyprus is a property company, prices and property-related figures displayed on the website may not always be the exact final value and should be confirmed directly before reliance.
Images, videos, floor plans, maps, measurements, and descriptions are for guidance only unless expressly confirmed in writing. Computer-generated images, enhanced photographs, furnished staging images, example layouts, and development visuals may not represent the final delivered condition of a property.
5. Your Use of the Website
You agree to use the website lawfully, responsibly, and only for legitimate purposes. You must not misuse the website, attempt to gain unauthorised access to it, interfere with its security or operation, introduce malware, scrape content at scale, copy property data into competing databases, submit false information, impersonate another person, or use the website in a way that infringes rights, damages the business, or disrupts other users.
If you submit an enquiry, you must ensure that the information you provide is accurate, complete, and submitted by you or with proper authority. You must not use the enquiry forms, email links, telephone numbers, or contact page for spam, unlawful marketing, fraudulent approaches, malicious communications, automated bot submissions, or irrelevant solicitation.
6. Intellectual Property
Unless otherwise stated, the content on the website is owned by or licensed to Prestige Properties Cyprus. This includes text, layout, design, branding, logos, graphics, property descriptions, images, icons, buttons, website structure, databases, and other materials. You may view website content for personal, non-commercial property research purposes. You may not copy, reproduce, modify, republish, sell, rent, distribute, scrape, frame, mirror, or commercially exploit website content without prior written permission.
Some property photographs, floor plans, development imagery, maps, embedded tools, or third-party materials may be owned by third parties. Those materials remain subject to the rights of their respective owners.
7. Third-Party Links and Services
The website may link to third-party websites, portals, map services, social media pages, property platforms, professional advisers, payment providers, mortgage providers, developers, or other external resources. These links are provided for convenience only. Prestige Properties Cyprus does not control third-party websites and is not responsible for their content, security, availability, accuracy, privacy practices, cookies, policies, or services.
If you leave our website and interact with a third-party platform, the terms and privacy policy of that third party may apply. You should review those documents before submitting personal information or making decisions based on third-party content.
8. Website Availability and Security
We aim to keep the website available and functioning properly, but we do not guarantee uninterrupted access, error-free operation, or permanent availability. The website may be unavailable due to maintenance, updates, technical faults, hosting issues, cyber incidents, network disruption, or events outside our control.
We take reasonable steps to protect the website, but no website can be guaranteed to be completely secure. You are responsible for using a secure internet connection, protecting your own device, keeping your browser updated, and avoiding suspicious links or communications.
9. Limitation of Liability
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot be excluded under applicable law.
To the fullest extent permitted by law, Prestige Properties Cyprus is not liable for loss or damage arising from reliance on website content, temporary unavailability of the website, third-party content, inaccurate third-party property information, loss of profits, loss of business, loss of opportunity, loss of data, indirect loss, consequential loss, or decisions taken without independent verification and professional advice.
10. Changes to these Terms
We may update these Terms from time to time to reflect changes to the website, business operations, legal requirements, technology, property services, or compliance practices. The updated version will be posted on the website with a revised effective date. Continued use of the website after an update means you accept the updated Terms.
11. Governing Law
These Terms are governed by the laws of England and Wales. The courts of England and Wales will have jurisdiction over disputes relating to these Terms, unless applicable consumer law provides otherwise.
PART B: PRIVACY POLICY
WHO WE ARE
Prestige Properties Cyprus Limited (“Prestige Properties Cyprus”, “we”, “us” and “our”) operates the website at https://www.prestigepropertiescyprus.com/. We are a property business based in the United Kingdom. We are the controller of the personal information described in this Privacy Policy where we decide why and how that personal information is processed.
In this Privacy Policy, “you” and “your” refer to the person accessing or using the website or contacting us, including prospective buyers, prospective sellers, landlords, tenants, investors, agents, introducers, professional advisers, and general visitors.
If you have any questions about this Privacy Policy or about how we handle your personal information, you can contact us using the details in the “Contacting Us” section below.
1. Purpose of this Privacy Policy
This Privacy Policy explains how Prestige Properties Cyprus Limited collects, uses, stores, shares, protects, and handles personal information when you use the website, submit an enquiry, contact us, or interact with us in connection with property services. It also explains your privacy rights and how you can contact us.
Prestige Properties Cyprus Limited is the controller of the personal information described in this Privacy Policy where we decide why and how that personal information is processed. Where another organisation, such as a property portal, analytics provider, developer, legal adviser, or professional service provider, processes your personal information for its own purposes, that organisation may be a separate controller.
2. Personal Information We Collect
We collect only the information reasonably needed to operate the website, respond to enquiries, provide property-related services, maintain business records, and improve the website. Depending on how you interact with us, we may collect the following categories of personal information:
a. Identity information: first name, last name, title, or other identifiers you provide.
b. Contact information: email address and phone number.
c. Enquiry information: the content of your message, property interests, preferred locations, budget ranges, buying or renting preferences, viewing requests, investment preferences, questions, and any other information you voluntarily include in a website form, email, call, or message.
d. Technical and usage information: information generated when you visit the website, such as pages visited, session duration, device type, browser type, approximate location, referral source, interactions with pages, and analytics events.
e. Communications information: records of messages, responses, call notes, follow-up history, and business communications relating to your enquiry.
f. Compliance and security information: information needed to prevent misuse of the website, detect technical faults, maintain website security, respond to legal requests, and protect the rights of Prestige Properties Cyprus or others.
We do not intentionally collect full postal addresses through the website enquiry flow unless you voluntarily provide one. We do not intentionally collect social media profile information through a social login process. We do not knowingly collect payment card details through the website because the website is not configured to take online payments for products or services.
3. How We Collect Personal Information
We may collect personal information directly from you when you complete a contact form, send an email, call us, request information, make a property enquiry, arrange a viewing, ask for a callback, or otherwise communicate with us.
We may also collect technical and analytics information automatically through cookies, similar technologies, server logs, and Google Analytics where those technologies are active and permitted. In addition, we may receive information from third parties where you have interacted with a property portal, referral partner, agent, developer, or other professional party and your details are passed to us lawfully for a property-related purpose.
4. Why We Use Personal Information
We may use personal information for the following purposes:
a. To respond to enquiries submitted through the website.
b. To contact you by email or phone about your property-related request.
c. To provide information about properties, availability, viewings, seller or buyer requirements, and related services.
d. To understand what type of property or service you are interested in.
e. To manage communications and maintain accurate business records.
f. To operate, maintain, secure, troubleshoot, and improve the website.
g. To use Google Analytics or similar analytics data to understand website traffic, page performance, user journeys, and technical performance.
h. To prevent spam, misuse, fraud, cyberattacks, unlawful activity, or unauthorised access.
i. To comply with legal, regulatory, accounting, tax, anti-fraud, dispute resolution, and record-keeping obligations.
j. To protect legal rights, enforce terms, respond to claims, and cooperate with lawful requests from authorities where required.
We do not use the website to sell products directly online. We do not currently use website advertising, remarketing, behavioural advertising, or paid retargeting services. We do not send promotional email marketing to users through the website unless we later obtain appropriate consent or have another lawful basis that complies with applicable electronic marketing rules.
5. Lawful Bases for Processing under UK GDPR and GDPR
Where UK GDPR or EU GDPR applies, we rely on one or more lawful bases depending on the purpose of processing:
a. Consent: We may rely on consent for optional analytics cookies, non-essential tracking technologies, and any optional marketing communications if introduced in the future. You can withdraw consent at any time where consent is the lawful basis.
b. Contract or steps before entering into a contract: We may process your name, contact details, and enquiry information where it is necessary to respond to your request, discuss a property, arrange a viewing, provide information before a possible transaction, or take steps at your request before entering into a contract.
c. Legitimate interests: We may process personal information where necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms. These interests include responding to genuine enquiries, operating a property business, improving the website, maintaining records, preventing fraud, securing the website, handling disputes, and understanding business performance.
d. Legal obligation: We may process information where necessary to comply with applicable legal obligations, regulatory requirements, tax obligations, accounting obligations, court orders, lawful authority requests, or compliance duties.
e. Legal claims and protection of rights: Where necessary, we may process information to establish, exercise, or defend legal claims.
We do not rely on public task or vital interests for ordinary website enquiry processing.
6. Google Analytics and Website Analytics
We use Google Analytics or related analytics tools to understand how visitors use the website. Google Analytics may collect information such as pages visited, links clicked, session duration, approximate location, device and browser information, referring websites, and interactions with website content. This helps us understand whether the website is working properly, which pages are useful, and how users find Prestige Properties Cyprus.
Analytics information is generally used in aggregated or statistical form. Google may process analytics information as a service provider or processor depending on the applicable settings and agreements. Google may also use cookies or similar technologies to provide analytics services. Visitors are given a clear choice about non-essential analytics cookies where required by law.
You can manage cookie preferences through the website cookie banner, your browser settings, or tools provided by Google. Blocking analytics cookies will not prevent you from accessing the main content of the website, although some features or measurements may not operate in the same way.
7. Cookies and Similar Technologies
Cookies are small files placed on your device when you visit a website. Similar technologies may include pixels, tags, local storage, scripts, and device identifiers. The website may use the following categories of cookies:
a. Strictly necessary cookies: These are required for the website to function, maintain security, load pages, remember essential preferences, or allow forms and basic website features to work. These cookies do not usually require consent where they are strictly necessary.
b. Analytics cookies: These help us understand traffic, engagement, performance, and user journeys. Google Analytics is used for this purpose. Analytics cookies are used only where the visitor has been given the required information and consent where required.
c. Preference cookies: These may remember certain visitor choices if such functionality is enabled.
d. Third-party cookies: If the website embeds third-party content, maps, videos, widgets, or external tools, those third parties may set cookies under their own policies. Providers such as Invisible reCAPTCHA, Google Places, Mouseflow, and FreshDesk are not currently in use on the website.
The website includes a clear cookie banner or cookie preference mechanism where non-essential cookies are used. Visitors are able to accept, reject, or manage non-essential cookies in a way that is clear and not misleading. Non-essential analytics cookies are not set before the visitor gives the required consent where consent is required.
You can also control cookies through your browser settings, including blocking or deleting cookies already stored on your device. Restricting cookies may affect how parts of the website function.
8. Who We Share Personal Information With
We do not sell personal information. We may share personal information only where necessary and lawful, including with:
a. Website hosting, maintenance, development, CRM, email, and IT service providers.
b. Google Analytics and related analytics service providers.
c. Professional advisers such as solicitors, accountants, tax advisers, insurers, auditors, consultants, and compliance advisers.
d. Property sellers, developers, landlords, agents, introducers, or transaction parties where sharing is necessary to progress a genuine property enquiry and is lawful.
e. Regulators, courts, government bodies, law enforcement agencies, or public authorities where required by law or necessary to protect rights.
f. Business successors or potential successors if the business, website, assets, or operations are transferred, merged, reorganised, or sold, subject to appropriate confidentiality and legal safeguards.
Any service provider handling personal information on our behalf is required to process it securely, only for authorised purposes, and in accordance with applicable data protection requirements.
9. International Transfers
Prestige Properties Cyprus is based in the United Kingdom, but some service providers may process personal information outside the UK, the European Economic Area, or your country of residence. This may include cloud hosting, analytics, email, CRM, or technical providers.
Where personal information is transferred internationally, we will seek to ensure that appropriate safeguards are used where required. These safeguards may include adequacy regulations, standard contractual clauses, the UK International Data Transfer Agreement, the UK Addendum to EU standard contractual clauses, contractual safeguards, technical safeguards, and due diligence on service providers.
10. How Long We Keep Personal Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, unless a longer retention period is required or permitted by law.
General website enquiries may be retained for a reasonable period after the last interaction so that we can manage follow-ups, maintain continuity, respond to further questions, and keep business records. If an enquiry becomes part of a property transaction, client relationship, legal matter, complaint, dispute, or compliance process, related information may be retained for longer in line with legal, accounting, tax, limitation, and professional record-keeping requirements.
Analytics information is retained according to the relevant Google Analytics settings and business needs. Cookie consent records may be retained for as long as needed to demonstrate compliance and manage preferences. Security logs may be retained for a reasonable period to protect the website and investigate incidents.
11. Data Security
We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, disclosure, or destruction. These measures may include access controls, secure hosting, password protection, role-based permissions, encryption where appropriate, system updates, secure email practices, backups, monitoring, and limiting access to those who need information for legitimate business purposes.
However, no online system is completely secure. You should take care when sending personal information online and should avoid submitting unnecessary sensitive information through website forms.
12. Data Breaches
We maintain procedures to detect, investigate, and respond to suspected personal data breaches. Where a breach is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority, and you where required, in line with our legal obligations under applicable data protection law.
13. Automated Decision-Making and Profiling
We do not make decisions producing legal or similarly significant effects about you based solely on automated processing. Any limited inferences we draw about your property preferences are used to help us respond to your enquiry and are not used for automated decisions that significantly affect you.
14. Children and Minors
The website is intended for adults and people engaging with property-related services. We do not knowingly collect personal information from children under 13. We do not knowingly sell or share personal information of minors. If you believe a child has provided personal information to us without appropriate consent, contact us so we can take appropriate steps.
15. Special Category Data
We do not intentionally request special category data through the website. Special category data may include information about health, religion, ethnicity, biometric data, political opinions, trade union membership, sex life, or sexual orientation. You should not submit special category data through the website unless it is strictly necessary for your enquiry and you are comfortable providing it. If such information is submitted voluntarily, we will process it only where lawful and necessary.
16. Your Privacy Rights under UK GDPR and GDPR
Depending on your location and the applicable law, you may have the following rights:
a. Right of access: to ask for a copy of personal information we hold about you.
b. Right to rectification: to ask us to correct inaccurate or incomplete information.
c. Right to erasure: to ask us to delete personal information in certain circumstances.
d. Right to restrict processing: to ask us to limit how we use your information in certain circumstances.
e. Right to object: to object to processing based on legitimate interests or direct marketing.
f. Right to data portability: to receive certain information in a structured, commonly used, machine-readable format where applicable.
g. Right to withdraw consent: to withdraw consent where processing is based on consent.
h. Right to complain: to complain to a data protection authority.
In the United Kingdom, you have the right to complain to the Information Commissioner’s Office. We would appreciate the opportunity to address your concern first, but you are not required to contact us before contacting the ICO.
To exercise your rights, contact us using the contact details in this document. We may need to verify your identity before responding. We will respond within the timeframe required by law, usually one month for UK GDPR requests, unless the request is complex or numerous.
17. Communications and Email
The website does not send marketing emails or operate an email newsletter by default. If you contact us, we may reply to you by email or phone about your enquiry. These communications are service or enquiry responses, not general marketing communications.
If email marketing, newsletters, property alerts, automated campaigns, or promotional communications are introduced in the future, this Privacy Policy will be updated to explain the relevant processing, lawful basis, consent mechanism, unsubscribe rights, and marketing providers used.
18. No Online Payments
The website does not allow users to pay for products or services online. If payment functionality is introduced in the future, this Privacy Policy will be updated to explain what payment information is collected, which payment processor is used, how payment data is protected, and what legal terms apply to payments, refunds, deposits, cancellations, reservations, and transaction records.
19. No Advertising or Remarketing
The website does not show ads and does not use remarketing services for advertising or marketing purposes. If advertising pixels, remarketing tags, social media tracking, Google Ads, Meta Pixel, LinkedIn Insight Tag, TikTok Pixel, or similar services are introduced later, this Privacy Policy and Cookie Notice will be updated before or at the time of implementation. Consent and opt-out mechanisms may also be required.
20. Contacting Us
If you have questions about this Privacy Policy, website terms, cookies, your personal information, or your privacy rights, you can contact Prestige Properties Cyprus using the following methods:
Email: stephen@prestigepropertiescyprus.com
Contact page: https://prestigepropertiescyprus.com/ppc-contact/
Telephone: (00 44) (0) 203 747 7744
Business address: 7 Foxglove Road, South Ockendon, England, RM15 6EU
21. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Updates may be required because of changes to law, regulatory guidance, website functionality, analytics tools, service providers, business structure, property services, or internal processes. The latest version will be published on the website with the effective date clearly shown.
PART C: COOKIE NOTICE
This Cookie Notice forms part of our Privacy Policy and explains how we use cookies and similar technologies on the website.
We use necessary cookies to operate this website and optional analytics cookies, including Google Analytics, to understand website traffic and improve our pages. You can accept all cookies, reject non-essential cookies, or manage your preferences through the cookie banner.
Cookie categories used on the website:
– Strictly necessary cookies: required for the website to function, load pages, maintain security, and allow forms and basic features to work. These do not require consent.
– Analytics cookies (Google Analytics): help us measure page visits, user journeys, device type, approximate location, and website performance. These are only set where consent is given, where consent is required.
– Preference cookies: remember certain visitor choices where such functionality is enabled.
– Third-party cookies: where third-party content, maps, videos, or external tools are embedded, those third parties may set cookies under their own policies.
You can manage your cookie preferences at any time through the website cookie banner or preference panel, or by adjusting your browser settings to block or delete cookies. Non-essential analytics cookies are not set before you give the required consent where consent is required, and rejecting non-essential cookies is as easy as accepting them.
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